Should I list my park rules on my website?
Yes. Every rule a guest discovers at check-in instead of online is a potential argument and a potential review.
SHORT ANSWER
Yes. Rules published up front prevent the two worst outcomes: a guest who arrives and cannot stay, and a guest who stays angry and writes about it. Put the decision-changing rules where people will see them, meaning pets, rig age and length limits, quiet hours, vehicles per site, generators, fires, and anything unusual about your park. Keep the full list on a rules page and repeat the important ones on the page where they matter.
The rules that change a booking decision
- Pets: allowed, breed or size limits, fee, where they can go.
- Rig age or condition limits, especially for long-term.
- Maximum length, and which sites take it.
- Quiet hours and whether they are enforced.
- Vehicles per site and where extras park.
- Generators, fires, and firewood rules.
- Anything unusual: no tents, adults only, no slide-outs on certain sites, gate hours.
These belong on the sites page or the homepage, not buried on a rules page nobody opens.
Why publishing helps you
It screens. A guest with a 45-foot fifth wheel who reads your 40-foot limit books elsewhere instead of arriving and being turned away, which saves you a confrontation and a one-star review. Parks that publish their rig limits clearly report fewer difficult arrivals, and that is the whole return.
How to write them
Plainly and without threat. "Dogs are welcome on a leash. Two per site, no fee. Please use the dog run rather than the grass by the office." Not "PETS MUST BE LEASHED AT ALL TIMES OR OWNERS WILL BE ASKED TO LEAVE." The first reads like a park you want to visit. The second reads like a park bracing for trouble, and guests notice.
Where they go
A full rules page for the complete list, plus the decision-changing ones repeated in context: pets and length on the sites page, quiet hours on the homepage if that is your selling point, gate hours near the booking button. And on the printed guide you hand out at check-in, which is where they get read.
Related questions.
Will publishing rules scare guests away?
It scares away the guests who would have broken them. That is the point, and it is cheaper than the confrontation at the gate.
Which rules matter most to publish?
Pets, rig length and age limits, quiet hours, vehicles per site, and anything unusual about your park.
Should rules be on the homepage?
The decision-changing ones, yes, or on the sites page. The full list belongs on its own page.
How should park rules be worded?
Plainly and warmly. Rules written in capitals and threats set a tone guests pick up on before they arrive.
Want this handled for your park?
We build and run websites for RV parks and campgrounds, and nothing else. Websites from $85 a month, SEO from $250.
More on what goes on the site: What pages should an RV park website have? · What should be on a campground homepage? · Do I need photos of every site? · all questions